Top Box Office Tips
Posted on Feb 22, 2019
Whether you have a Friends Membership or you’re coming to Henley Festival for the first time, follow these top tips on how to prepare to make your booking experience an easy one
1. Have you signed up for our Mailing List?
Our Marketing Department will ensure that you are in the know when the 2019 Henley Festival programme is announced, as well as the dates for Friends Membership Priority bookings, and the General Public on sale date. They will also keep you up to date with exciting festival news right up to and including festival week!
So, haven’t signed up to our Mailing List yet? Do it here!
2. Have you registered in advance for an online account?
If you haven’t…it’s simple! All you’ll need to set up your online account is your email address, a password of your choice and your home address.
Have an account with us already? Get ahead of the game and double check your account details are up to date, don’t wait until you’re trying to book tickets! All you have to do is click here, sign in on the right hand side, click 'Your Details'. If they need updating simply click 'Edit your Details', make your amendments and when you're done click 'Update Details'. If you’ve forgotten your password – don’t worry, it’s easy to reset it.
You are now registered to book your festival tickets online, 24 hours a day, 7 days a week!
3. Are you unsure which Friend Membership level you have for 2019 and don't know which date you can book from?
View your records by clicking here, sign in on the right hand side, click 'Your Details'. Scroll to the bottom of the page to 'Membership Status', this will tell you which membership level you currently have and the date you can book from is listed below. If it states 'You are not a member of Henley Festival', this means you do not have a membership with us and will be able to buy tickets with the General Public from the date stated below.
Make a note of the booking date that applies to you:
Thursday 7th March – Patrons, Sponsors & Corporate Members
Saturday 9th March – Platinum Friends
Monday 11th March – Gold Friends
Tuesday 12th March – Silver Friends
Wednesday 13th March – Bronze Friends
Friday 15th March – General Public
4. Do you want to renew your Friends Membership or become a Friend and receive exclusive benefits including priority booking?
If you want to renew a Friends Membership for 2019, find out more about becoming a Friend or buy a Friends Membership, you can do so online here.
5. Are you booking tickets for guests under the age of 18?
This year, we are introducing a new Under 18 ticket for our younger Henley Festival visitors. Age limits for this ticket type are 14 - 17 yrs on Wednesday, Thursday and Friday and 12 - 17 yrs on Saturday and Sunday. Be sure to know when booking if you have guests Under 18 joining you! FYI, we will be operating a Challenge 25 policy, find out more here.
6. Planning for the summer?
Double check your holiday dates and any special events that could clash during festival week! Remember, Henley Festival 2019 is from Wednesday 10th July to Sunday 14th July. As in our Terms and Conditions, we do not offer refunds on tickets that are booked in error. Be sure to only book tickets that you can use!
7. Want to book a dining reservation, moor a boat or park your car?
We have a number of very popular 'additions' available to book alongside your festival tickets:
- Pre-Bookable Restaurants (The Riverside, The Terrace, St James & Riverside Canteen)
- Car Park Passes
Due to the unique layout of the festival enclosure, these all have limited capacity and are subject to availability. To help avoid disappointment, please try to book these at the same time as your tickets.
8. Do you have a question for us?
During Priority Booking dates, our Box Office phone lines are very busy. If you have a general enquiry, you can save time by visiting our useful FAQ's here.
We look forward to welcoming you to Henley Festival 2019!
All at the Box Office