Your E-Tickets are ready to Download!
- Festival e-Tickets and Car Park e-Tickets are now available to download. Click here to access your ‘CUSTOMER ACCOUNT’ click on ‘my e-tickets’ and either download or print your e-tickets off.
- If you have booked any of the following…The Riverside, Riverside Kitchen or Terrace Restaurants. Paradiso jazz booths, Pure Heaven VIP passes or festival enclosure moorings, they are not provided with e-tickets. Restaurant and Club Managers will hold details of your name & booking/s and our Mooring Department will also hold details of your name/boat & booking/s and will meet you upon arrival at your allocated mooring.
- Festival e-Tickets are only accessible using the email address attached to your customer account. Please only use this email address to access your e-Tickets via ‘MY ACCOUNT’. Other email addresses will not be recognised.
- If this is the first time you have used ‘MY ACCOUNT’ for Henley Festival, you will need to create password to gain access. Please click on the link PASSWORD RESET. If you have been to Henley Festival before and have forgotten your password, you can use the same link to reset your password.
- All e-Tickets must be shown at the festival entrance gates, where you will then be given a wristband. Mobile network connectivity can be limited on-site. We strongly recommend downloading your e-Tickets to a smart phone, taking a screen shot or printing a hard copy before your visit to help speed up entry. Then you can enjoy every possible moment inside the enclosure and not spend it hovering at the gate! Please note that Car Park passes must be printed off in advance and displayed on your dashboard prior to arrival at your designated car park.
- If you have made a dining reservation in one of our restaurants, please log on to your Henley Festival account to complete your menu choices: ‘MY ACCOUNT’, then click on to ‘My Restaurant Bookings’ on the right hand side. Please complete your selections by Wednesday 4th June at the latest to ensure that we can meet your requirements on the night.
- IMPORTANT NOTE– As each individual e-Ticket has a unique barcode, it will only be accepted at the festival entrance gates once. You must ensure that each guest has their own individual e-Ticket for scanning. Once an e-ticket has been scanned, it cannot be scanned again.