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If you want to enjoy the festival enclosure AND want access to the headline artist performance on the Floating Stage, please choose from the options below:
Non-Disabled:
Grandstand (undercover)
Wheelchair:
Grandstand (undercover)
*Wheelchair platform (open air)
Lawn (open air)
*Due to platform layout and ramp, the Wheelchair Platform is only suitable for Wheelchair Users.
GRANDSTAND (undercover): Wheelchair access via a Wheelchair Lift.
Non-Disabled person access via steps or Wheelchair Lift (where necessary) NOT suitable for Mobility Scooters
LAWN (open air): Wheelchair/Non-Disabled person access area at the front of Block B. This is a flat grass area suitable for all. NOT suitable for Mobility Scooters
WHEELCHAIR PLATFORM (open air): Access for Wheelchair Users only NOT suitable for Mobility Scooters
MOBILITY SCOOTERS/LUGGIE USERS – PLEASE CONTACT THE BOX OFFICE FOR FURTHER HELP AND ADVICE – 01491 843 404
If you want to enjoy the festival enclosure WITHOUT access to the ‘Headline Performance on the Floating Stage’, you can purchase a ‘General Admission’ e-Ticket.
GENERAL ADMISSION – a perfect way to enjoy the events, performances, restaurants and bars around the site – a great ticket if you want to wander around and soak up the general festival atmosphere.
Please be aware that General Admission tickets do not grant access to the Floating Stage performance. General Admission ticket holders will be able to hear the concert and may be able to see the stage from a distance, but this is not guaranteed. Please note there is no access to seats within the Grandstand and Lawn areas with this ticket during the Floating Stage performance.
PLEASE NOTE: ONLY AVAILABLE TO BLUE BADGE HOLDERS
Blue Badge Car Park – (Wednesday to Sunday) all subject to availability – Accessed via Car Park 1.
We have a number of complimentary pre bookable Blue Badge spaces available, close to the festival entrance gates. To avoid disappointment, please make sure you book your space well in advance. Blue Badge sells out, as does Car Park 1, and once we have reached capacity in both car parks we have no further availability to offer.
The Blue Badge Holder Car Park will be positioned close to the festival entrance gates – please be aware that the route to the enclosure from the car park will be across grass.
If you require access to the Blue Badge Holder reserved Car Park, please email access@henley-festival.co.uk or contact the Box Office on 01491 843 404.
We will require your car registration number and Blue Badge number. Thank you in advance.
Please refer to Henley Festival Site Map (AVAILABLE FROM MAY 2026 ONWARDS) for Accessibility Drop Off and Collection Points.
Henley on Thames Train Station. 15-minute flat walk to festival site, involving crossing over Henley Bridge (narrow footpath on both sides).
http://www.nationalrail.co.uk/stations_destinations/HOT.aspx
Henley on Thames Buses. 15-minute flat walk to festival site, involving crossing over Henley Bridge (narrow footpath on both sides).
Please contact the Official Tourist Guide to Henley on Thames.
There will be unisex accessible toilets available across the festival enclosure, please refer to the Henley Festival Site Map for directions (AVAILABLE FROM JUNE 2026 ONWARDS)
We welcome working guide dogs and assistance dogs to Henley Festival. Please be aware that during each night of the festival, we hold a large fireworks display after the headline concert on the Floating Stage.
There is no fireworks display provided for our Sunday daytime children’s festival, Playdate!
If you are going to watch the headline concert on the Floating Stage and would like us to help you to find the most suitable seating available, please contact Lucy on 01491 843 404 (during opening times).
The two areas we offer are the LAWN (ground level/open air) or the GRANDSTAND (mainly undercover, raised staircase access/steep tiered rows with wheelchair lift available from ground level to walkway on Row D)
Some of our seats can be easier to access than others and we would like to offer you the best seating experience possible, which includes a happy dog too!
This raised platform is designed for wheelchair users (together with a companion). This is only available when pre-booked and is subject to availability. Please note that the AVP has a predefined maximum capacity and therefore tickets are sold on a strictly ‘first-come-first-served’ basis.
The Grandstand Accessible Viewing platform is designed for wheelchair users (together with a companion). This is only available when pre-booked and is subject to availability. Please note that the AVP has a predefined maximum capacity and therefore tickets are sold on a strictly ‘first-come-first-served’ basis.
Strobe Lighting may be used during some performances as a visual effect.
To comply with Emergency Evacuation Procedures, please be aware that Wheelchair/Mobility Scooter users who go ahead and book a non-dedicated space for the Floating Stage concert, will be asked to leave their Wheelchair/Mobility Scooter outside of the Floating Stage Enclosure (at a designated area). Henley Festival Ltd cannot take any responsibility for unattended Wheelchairs/Mobility Scooters and owners leave them entirely at their own risk.
The lift is only available to Wheelchair Users and Non-Disabled Users needing access to their seating area within ‘The Grandstand’.
Flat lawns, with a solid towpath running the length of the site. Step free access to most the festival site. Ramps are placed where necessary.
The Blue Badge Holder Car Park and Main Car parks are flat lawns.
Approximately 20 metres.
If you require full time assistance, your Family Member/Friend/Personal Assistant is entitled to a FREE ticket for Henley Festival and you may both use the Accessible Facilities.
Your essential companion must be aged 18 or over. They must be willing and able to fulfil all your requirements and must provide assistance to you during the unlikely event of an evacuation or other emergency.
You will need to provide a copy of a recent letter (2024/2025) from the DWP stating that you are entitled to DLA/PIP, or a statement / *alternative evidence that will support your claim for a free ticket.
*Henley Festival will review an application for a Personal Assistant ticket, without the recommended evidence, on a case by case basis.
These tickets are offered on the understanding that you would be unable to attend Henley Festival without the active support of another person, ensuring that you do not have to face additional costs in meeting your access needs.
If you are unable to provide a letter from the DWP or a statement / *alternative evidence to support your claim as requested above, you will not be entitled to a free ticket.
How to apply for your Personal Assistant’s free ticket:
You will need to apply for your Henley Festival e-tickets by calling the Box Office on 01491 843 404, you will then be able to apply for your Personal Assistant’s ticket. Upon a successful application, you will then be able to complete your booking and make any outstanding payment as necessary.
Please feel free to block out sensitive information you do not wish us to see.
All festival venues, apart from the ‘Terrace Restaurant’ and ‘Pontoon Upper Deck’, are accessible to Wheelchair users.
Mobility Scooters are welcome at Henley Festival as a mode of transport. They are not suitable for venue entrance ramps around the enclosure or for use as seating within a venue.
We do not offer wheelchairs for hire. Please make sure you hire your wheelchair in advance of your visit to Henley Festival.
If you have any questions that have not been covered in our FAQ’s, please do not hesitate to contact us for further help.
Henley Festival Box Office: 01491 843 404 or access@henley-festival.co.uk
